Cinemas, travel companies and airlines have lead the way with credit card charges. Unfortunately for many consumers, this trend appears to be spreading to other sectors, including local councils.
According to Which? a number of local councials are adding additional charges on customers who opt to pay via credit card.
The report shows that around 55 councils were applying credit card charges, with at least 12 adding more than 2% to the cost of services provided. More worryingly, two councils were even charging for debit card as well as credit card transactions.
Local council authorities have attempted to explain that they are “simply passing on a charge levied by banks for processing credit card payments.” However, it appears that a number of them are also adding an administration fee on top of this.
James Daley, Editor of Which, commented:
“There’s certainly a cost for paying by card. But there’s also a cost to every company to keep the lights on and we don’t see an extra charge for that.”
Mr Daley went on to add that the cost of paying by card should be worked into the price paid for the service.
Visa and Which? have both called for the charges to be removed entirely from credit card payments. Visa has suggested that it is actually more expensive for councils to process cash and cheques over credit cards.
